Benefit from Increased Data Visibility. Manage Resources for Improved Productivity. Monitor Reserve Development.

Position the claims operation to provide very focused and responsive service to policyholders and claimants. Monitor and manage allocated and unallocated loss expenses. Verify that your reserves are tracking as expected. Drill down into detailed claim data by a specific account, line of business or geographic territory if there is a sudden or unexpected increase or decrease in claim activity. Set alerts to automatically generate a notice when certain thresholds are exceeded or specific activities occur. With the iPartners solution you have an unprecedented new level of information available to help better manage the claims operation.

With the iPartners solution you can measure claim financial data like frequency, severity, paid losses, incurred losses, loss adjustment expenses incurred, outstanding reserves, reserve adequacy, net paid losses, net LAE paid and many more.

In addition, you have access to metrics that will help you manage your human resources more effectively. Negative experiences for policyholders when they have a claim can have a severe impact on your company’s retention rate. With the Insurance Scorecard TM you can monitor the caseloads of all of your examiners and adjusters and modify their assignments to ensure the most effective use of your staff and contractors.

In the event of a catastrophe you can quickly identify your exposure and the location of potential losses so that you can move your resources into the affected areas and provide your catastrophe workers with the information they need to quickly deploy and, as a result, mitigate your losses.

You can look at large commercial risks where there has been significant loss activity to determine if those losses are the result of specific actions or are occurring in certain operational areas or job classes.

The user can monitor medical costs associated with a specific industry or line of business to determine if there are unusual patterns developing in comparison to other risks with similar characteristics. By providing immediate access to this type of information the system provides a new level of support to your claims team and the compensability decision making process. The result is a positive impact on medical claim management as well as medical costs.

Using the iPartners tool allows management to be very pro-active with the entire claims operation aligning the company’s resources to ensure the best possible outcome for all parties.

Click here to download supplemental information about our services for Claims.